Frequently Asked Questions

VIEW ALL FAQ

Placing an order

YES, but you must send us the prepared shipping label.  We cannot use your account to prepare the label at our location.

What we need:

  • Process your order online and select “hold order” as your shipping method – You will receive order # and email confirmation upon order submission. Please use your order # when corresponding with us.
  • Inform us that you plan to send a prepared shipping label and let us know how to best contact you with box weight.
  • We accept UPS and FedEx labels – Label must include barcode and barcodes must be readable for scanning.
  • Send label by way of email or fax. (Agent who provides shipping weights will inform you as to best email or fax to send label)
  • Your order will ship with our regular pick-up and you can track as usual.

YES. Our active coupon codes are posted at Tjoos — I’m sure you may find codes listed elsewhere and that is great, but the location we post new codes is at Tjoos.

www.tjoos.com/Coupon/110279/paper-papers.com

Additionally, we may post temporary codes on our Facebook page: www.facebook.com/paperpapers

Hold Order is displayed as a shipping option when you proceed to checkout. Why would I select this option?

Answers:

explain service of hold order

Shipping Services

YES, but you must send us the prepared shipping label.  We cannot use your account to prepare the label at our location.

What we need:

  • Process your order online and select “hold order” as your shipping method – You will receive order # and email confirmation upon order submission. Please use your order # when corresponding with us.
  • Inform us that you plan to send a prepared shipping label and let us know how to best contact you with box weight.
  • We accept UPS and FedEx labels – Label must include barcode and barcodes must be readable for scanning.
  • Send label by way of email or fax. (Agent who provides shipping weights will inform you as to best email or fax to send label)
  • Your order will ship with our regular pick-up and you can track as usual.

Hold Order is displayed as a shipping option when you proceed to checkout. Why would I select this option?

Answers:

explain service of hold order

Announcement Size Envelopes – VISUAL GUIDE

Announcement envelopes - VISUAL GUIDE

A-SIZE ENVELOPES – VISUAL GUIDE

Dimensions of A-SIZE Envelopes (size identified by inches and millimeters)
(insert must always be smaller than the envelope dimension)

  • A1  Envelopes (inches 3.625 x 5.125) [millimeters 92.075 x 130.175]
  • A2  Envelopes (inches 4.375 x 5.75) [millimeters 111.125 x 146.05]
  • A6  Envelopes (inches 4.75 x 6.5) [millimeters 120.65 x 165.1]
  • A7  Envelopes (inches 5.25 x 7.25) [millimeters 133.35 x 184.15]
  • A8  Envelopes (inches 5.5 x 8.125) [millimeters 139.7 x 206.375]
  • A9  Envelopes (inches 5.75 x 8.75) [millimeters 146.05 x 222.25]
  • A10 Envelopes (inches 6 x 9.5) [millimeters 152.4 x 241.3]

Announcement envelopes are designed with side seam construction and contemporary square flap. This is a popular choice for social and professional mailings, stationery, photographs, greeting cards, small booklets, and much more. Interesting fact to know, A-Envelopes and Baronial Envelopes can share common sizes – example: 5-1/2 Bar is the same dimension as A2, the defining differences are the flaps and the seam construction. If these factors are not important to your project, then best to move forward with the envelope offering the possibilities of making your project a success.

You can learn more about other various envelope sizes by viewing our complete envelope size guide. Additionally we are explaining in more detail the various sizes and uses.

Learn more about A1 / 4BAR ENVELOPES

 

 

 

Question: Can I ship using my own account?

Answer: YES, but you must send us the prepared shipping label.  We cannot use your account to prepare the label at our location.

What we need:

  • Process your order online and select “hold order” as your shipping method – You will receive order # and email confirmation upon order submission. Please use your order # when corresponding with us.
  • Inform us that you plan to send a prepared shipping label and let us know how to best contact you with box weight.
  • We accept UPS and FedEx labels – Label must include barcode and barcodes must be readable for scanning.
  • Send label by way of email or fax. (Agent who provides shipping weights will inform you as to best email or fax to send label)
  • Your order will ship with our regular pick-up and you can track as usual.

Question: Can I pick-up my order?

Answer: YES, but you must first submit your order online and the warehouse will call when it is pulled and ready for pick up.  Here is the basic process..

Check stock – check with the warehouse to confirm the stock is on our floor, some items require a transfer. (Phone 219-764-1000)

  1. Place your order online. Select “hold order” as your shipping option.
  2. Record any special instructions in the ‘notes’ section if needed
  3. Warehouse will contact you once the order is ready for pick-up
  4. Warehouse is located: 6000 Carlson Ave., Portage, Indiana USA

Question: Is it faster to place my order over the phone or online?

Answer: Online is quickest.
Although, we can take your order over the phone if this is your best option.

What to expect… Once your online order is submitted you receive an instant order number and confirmation email. (please use valid email so you can confirm your order information is accurate). Minor delays… Orders paid using “Amazon payments” are briefly delayed. Your order number/confirmation email arrives once Amazon releases the order.

If you have concerns, stock questions or any other requests, please contact us through live chat, email or phone. By providing your order # to our representatives, they can offer help quickly.

Contact information